{"id":3421,"date":"2020-09-18T14:40:42","date_gmt":"2020-09-18T06:40:42","guid":{"rendered":"https:\/\/progreso.com.sg\/?page_id=3421"},"modified":"2020-09-21T17:24:53","modified_gmt":"2020-09-21T09:24:53","slug":"contact-us-support","status":"publish","type":"page","link":"https:\/\/www.progreso.com.sg\/newsite\/contact-us-support\/","title":{"rendered":"Contact Us &#8211; Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3421\" class=\"elementor elementor-3421\" data-elementor-settings=\"[]\">\n\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-element elementor-element-5b9a651b elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible elementor-section elementor-top-section\" data-id=\"5b9a651b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f7be417 elementor-column elementor-col-100 elementor-top-column\" data-id=\"1f7be417\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05510ac elementor-widget elementor-widget-text-editor\" data-id=\"05510ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><h1><span style=\"color: #ffffff;\">Maintenance Support<\/span><\/h1><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-01884f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"01884f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68337d4 elementor-column elementor-col-100 elementor-top-column\" data-id=\"68337d4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8160253 elementor-widget elementor-widget-text-editor\" data-id=\"8160253\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Progreso provides maintenance support for all hardware and software solutions we represent.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-7e4a8e61 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"7e4a8e61\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76a7b35f elementor-column elementor-col-50 elementor-top-column\" data-id=\"76a7b35f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<section class=\"elementor-element elementor-element-689979ca elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-inner-section\" data-id=\"689979ca\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3184828f elementor-column elementor-col-100 elementor-inner-column\" data-id=\"3184828f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f9f0516 elementor-widget elementor-widget-heading\" data-id=\"7f9f0516\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Maintenance RMA Support<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e3bec1b elementor-widget elementor-widget-text-editor\" data-id=\"2e3bec1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><span style=\"font-size: 16px;\">To report a faulty hardware \/ RMA unit,\u00a0<\/span><\/p><p><span style=\"font-size: 16px;\">1. Please fill in the support form\u00a0<\/span><span style=\"font-family: Lato, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">and provide in-depth details of your faulty unit.<\/span><\/p><p><span style=\"font-size: 16px;\">2 Download a copy of the\u00a0\u00a0<\/span><a style=\"font-size: 16px; background-color: #ffffff;\" href=\"https:\/\/progreso.com.sg\/newsite\/wp-content\/uploads\/2020\/09\/RMA-form.xlsx\" target=\"_blank\" rel=\"noopener\">RMA form<\/a><\/p><p><span style=\"font-size: 16px;\">3. Complete the RMA form, signed and email back to <\/span><a style=\"font-size: 16px; background-color: #ffffff;\" href=\"mailto:support@progreso.com.sg\" target=\"_blank\" rel=\"noopener\">Support@progreso.com.sg<\/a><span style=\"font-size: 16px;\">\u00a0and\u00a0<br \/><\/span><a style=\"font-size: 16px; background-color: #ffffff;\" href=\"mailto:admin@progreso.com.sg\" target=\"_blank\" rel=\"noopener\">Admin@progreso.com.sg<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3008d0b1 elementor-widget elementor-widget-text-editor\" data-id=\"3008d0b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e49fd5 elementor-column elementor-col-50 elementor-top-column\" data-id=\"3e49fd5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<section class=\"elementor-element elementor-element-3b3f62da elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-inner-section\" data-id=\"3b3f62da\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15547769 elementor-column elementor-col-100 elementor-inner-column\" data-id=\"15547769\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55072bf2 elementor-widget elementor-widget-heading\" data-id=\"55072bf2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Support Form<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-366a6dbc elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"366a6dbc\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"HSM for Dummies eBook\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"3421\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"366a6dbc\"\/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">Name<\/label><input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">Company Email<\/label><input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-company elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<label for=\"form-field-company\" class=\"elementor-field-label\">Company<\/label><input size=\"1\" type=\"text\" name=\"form_fields[company]\" id=\"form-field-company\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-contact_number elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<label for=\"form-field-contact_number\" class=\"elementor-field-label\">Contact Number<\/label><input size=\"1\" type=\"text\" name=\"form_fields[contact_number]\" id=\"form-field-contact_number\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_a353ef5 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<label for=\"form-field-field_a353ef5\" class=\"elementor-field-label\">Product Name<\/label><input size=\"1\" type=\"text\" name=\"form_fields[field_a353ef5]\" id=\"form-field-field_a353ef5\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_9ff0533 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<label for=\"form-field-field_9ff0533\" class=\"elementor-field-label\">Describe your faulty unit<\/label><input size=\"1\" type=\"text\" name=\"form_fields[field_9ff0533]\" id=\"form-field-field_9ff0533\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-md\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Maintenance Support Progreso provides maintenance support for all hardware and software solutions we represent.\u00a0 Maintenance RMA Support To report a faulty hardware \/ RMA unit,\u00a0 1. Please fill in the support form\u00a0and provide in-depth details of your faulty unit. 2 Download a copy of the\u00a0\u00a0RMA form 3. Complete the RMA form, signed and email back [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_links_to":"","_links_to_target":""},"_links":{"self":[{"href":"https:\/\/www.progreso.com.sg\/newsite\/wp-json\/wp\/v2\/pages\/3421"}],"collection":[{"href":"https:\/\/www.progreso.com.sg\/newsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.progreso.com.sg\/newsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.progreso.com.sg\/newsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.progreso.com.sg\/newsite\/wp-json\/wp\/v2\/comments?post=3421"}],"version-history":[{"count":13,"href":"https:\/\/www.progreso.com.sg\/newsite\/wp-json\/wp\/v2\/pages\/3421\/revisions"}],"predecessor-version":[{"id":3456,"href":"https:\/\/www.progreso.com.sg\/newsite\/wp-json\/wp\/v2\/pages\/3421\/revisions\/3456"}],"wp:attachment":[{"href":"https:\/\/www.progreso.com.sg\/newsite\/wp-json\/wp\/v2\/media?parent=3421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}